I visited this restaurant with a friend on a Wednesday afternoon. The service was terrible. We barely finished telling the waitress what drinks we wanted and she walked off. Simply rude and terrible attitude. The pizza ordered had hairs in it and the lettuce in the burger was not washed as it had black bits in it.
After complaining about the hair, the pizza was refunded however, their excuse was that it was hair from the mushroom. The pizza did not even have any mushrooms in it!!!!!!!
Lets hope the toilet is better. Lets have a peek!
Upon entering I notice that the toilet has the same generic décor which all Frankie and Benny establishments have. The décor is black and white chequered tiles all over the walls. There are various posters of Italian/American celebrities, such as Frank Sinatra, etc.
The cubicle was slightly grubby inside. Inside there is a white toilet bowl, white seat and cistern. There was enough bog roll on this occasion which was positive.
Outside the cubicle the sinks are to the far side of the bog. There are two sinks with one long shelf area directly above the sinks. Perched on top of the shelf was a single red dish, perhaps a dish for donations or tips to the staff. I certainly did not leave any!
I would never ever recommend this branch and will never be going back. We would have been better off going to the Burger King across the road. Cheaper and better service!!!
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