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The Postern Gate, York

The Postern Gate
90 Piccadilly
North Yorkshire
Y01 9NX
  Tel: 01904 526220
Web: The Postern Gate

Added: 10/18/2017
Modified: 10/18/2017 1:50:43 PM

Written By Paul Privy

We called in here for a pre-show meal. Food was fine - typical Wetherspoon's fayre - but the service was inadequate.

Long queue at the bar seemingly waiting to order food, but being ignored by staff. I overheard a couple of women chatting and gathered this was the norm. Once my order was taken the food was served pretty promptly and the hand-pulled ale was good.

After taking in the show it had started raining so we decided to call back here for a quick drink - and a bit of a dry-off - and the Postern Gate was on the way back to the car park. The service was still sh*te! There was no-one at the bar either serving or waiting to be served when we arrived at about 10.15pm. There were 3 or 4 members of staff filling shelves and generally tidying but no-one serving. Other customers came to the bar and eventually one guy started serving. I got served a full 20 minutes after arriving!

A young woman started serving also and eventually got to me. We also wanted a hot drink and the woman behind the bar didn't know if the self-serve hot drinks machine was still available at that time so had to go ask. I guessed it was because she came back with an empty cup and placed it on the side of the bar furthest from me. She pulled a pint and left that on 'her side' of the bar too. No pleasantries whatsoever!

The toilets did not fare any better either.

P*ss all over the gents floor and general mess in the cubicles.

We heard several customers complain about the state of the bogs whilst we were there (both times) but despite this none one of the staff could be arsed to check the bogs let alone clean the f*ckers!

Shocking service! Shocking state of bogs!


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